PTL! my customer's relations role play test was finally O-V-E-R today. It NEARLY end up a laughing scene! Thankfully, that was only the start. When I first started with Shi Pinn. The member ship card (which we prepared before hand) was 'lost' when I said "Can you please fill in this application while I prepare to give you your card?" (It was on the floor!!!) Imagine me trying to look for it. HA. then thankfully, 'sorry but miss, our machine are having technical problems and we thus we are not able to give you your card now. I apologise for the inconvenience.' or something was what I said to continue. HA. Thank God that on top of all the hiccups, I got an 80. =) Helped play Eve's customer before I acted with Shi Pinn and it was all impromptu man! Changed a lot. HAHA. LOL. Anyway, I am so very grateful that it is over! Now, I am left with... 1 Telephone Role Play Test for Effective Communication (EFC) 1 Introduction to Tourism Industry (ITI) Theory Test...